Frequently Asked Questions

How can we help?

Quick Answers

What’s the difference between a transfer company and Jayride.com?

Your transfer company is the company that you choose to provide your airport transfer. Jayride.com is a search and comparison site – we work with thousands of transfer companies across the world so you can find the airport transfer that’s right for you in one easy, convenient online location. Simply compare, book and enjoy your airport transfer.


How do I contact my driver?

Once your booking is complete, you’ll receive an email with the contact details of your transfer company so you can organise a pick-up time and location.


Where do I meet my driver?

Once you make your booking, you’ll receive meeting instructions from your transfer company. If you’re still unsure about where to meet your driver, simply contact them directly. Their contact details will be provided in your booking confirmation email.