Concierge Team

Customized Travel Solutions

Beyond Ordinary Itineraries

Our Concierge Service is your go-to team for unique itineraries. Get personalized assistance for any special requirements, whether it’s coordinating multi-destination trips, arranging transport to cruise terminals, medical assist, or organizing large group logistics. Get in touch with us and we’ll take it from there.

Every Journey Covered

From the ordinary to the extraordinary, we can help you book and ensure a smooth experience for every type of travel need.
Medical Assist
Specialized transportation for medical appointments and health-related travel needs.
Point to Point
Catering to bespoke journeys, from city center to remote locations and everything in between.
Vehicle & Driver Hire
Enjoying the freedom of a dedicated driver for the day or hour, offering personalized transport routes.
Cruise & Train Terminals
Convenient transfers beyond airports, ensuring seamless journeys to cruise and train terminals.
Large Groups
Spacious and comfortable vehicles, ensuring everyone arrives together and on time.
Events & Conferences
Reliable transportation solutions for events and conferences, ensuring smooth logistics for attendees.

How it Works

Our dedicated team of travel experts is available around the clock to provide tailored recommendations and support.

Contact the Concierge Team

Include all the information required for your booking in your quote request.

Receive a response in 2 hours

The Concierge Team will acknowledge your quote request and ask for any other information they might require.

Receive quotes within 24 hours

The Concierge Team will research your request and work with you to find the best possible quotes.

Accept the quote and finalise booking

If the quote is accepted by you the Concierge Team will make the booking on your behalf.

24/7 customer service

Contact us anytime with your local Jayride phone number and email

Contact the Concierge Team

Include all the information required for your booking in your quote request.

Receive a response in 2 hours​

The Concierge Team will acknowledge your quote request and ask for any other information they might require.

Receive quotes within 24 hours

The Concierge Team will research your request and work with you to find the best possible quotes.

Accept the quote and finalise booking

If the quote is accepted by you the Concierge Team will make the booking on your behalf.

24/7 customer service

Contact us anytime with your local Jayride phone number and email

Contact the Concierge Team

Ready to experience the convenience and reliability of Jayride’s Concierge Service? Contact our Concierge Team today and let us do the heavy lifting.

Fill out a form...

Send us an email...

or simply call us

Australia

New Zealand

United States

United Kingdom

Got more questions about the Concierge Team?

Expertise and Guidance: We can recommend the best options based on our industry knowledge and experience, saving you time and effort in research.

Convenience and Peace of Mind: We handle all the details and logistics, ensuring a smooth and stress-free booking experience for you. Plus, if any issues arise, we’re here to assist and resolve them.

Customized Itineraries: Whether you’re planning a complex itinerary (like group bookings, multiple drop-offs, non-airport transfers etc.), or seeking unique experiences ( like a private driver hire, luxury transfer etc.), our Concierge Service can create customised itineraries tailored to your clients’ preferences.

Support and Assistance: With our Concierge Service, you can access dedicated support and assistance throughout your journey. From pre-trip planning to post-trip support, we’re here to help with any questions or concerns you may have, providing peace of mind every step of the way.

We strive to provide quotes to our clients as quickly as possible. Typically, you can expect to receive quotes within 24 hours of submitting your request.

The time it takes to obtain quotes may vary depending on the complexity of your request and the availability of suppliers. Simple requests may be fulfilled more rapidly, while more intricate itineraries may require additional time for research and coordination.

Throughout the quote request process, we maintain open communication with you, keeping you informed of any delays or updates. Our goal is to provide transparent and responsive service at every stage.

Yes, there is a service fee of $7 AUD per booking for using our Concierge Team’s service. This fee covers the personalized assistance, expertise, and support provided by our team to ensure a seamless and enjoyable booking experience for you.

We believe in transparency, and our service fee is clearly communicated upfront so that you can make an informed decision. Rest assured, there are no hidden costs, and the fee is only charged upon booking confirmation.

Efficient Assistance: Expect timely support to streamline your quotation process and respond promptly to client requests.

Supplier Guidance: We’ll assist you in selecting suppliers, ensuring reliability for your clients’ travel arrangements.

Communication: Whether you reach out via email, phone, or other channels, we aim to respond to all communications promptly and efficiently.

Accurate Quotations: Our support ensures precise pricing for your clients, helping you deliver quotes with confidence.

Real-Time Updates: Receive regular updates on your clients’ quote requests, ensuring you’re always in the loop.

Technical Assistance: Count on us for comprehensive technical support, empowering you to navigate our systems seamlessly.