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Travel Agent Hub

Experience the difference

Confidence in Every Booking

Trusted Ground Transfers, Unmatched Support

We are committed to ensuring your clients’ satisfaction, guaranteeing them a smooth and seamless ride. We achieve this by working with trusted ground transfer companies, and supporting you with our 24/7 customer service team at every stage of your trip.

Why Jayride?​

Discover the benefits that make every booking smooth and stress-free, 
ensuring your success and your clients’ satisfaction.
Clean & modern vehicles​
Enjoy your ride in a clean, well-maintained vehicle.​
Courteous, professional drivers​
Friendly, helpful drivers make your trip easy and enjoyable.​
On-time and reliable​
Drivers monitor flight arrivals and are ready when you are.​
Wherever you are​
Your driver knows where you are and where you need to be.​
Easy to contact your driver​
Contact drivers by phone, text or email. In touch all the way.​
Easy refunds​
100% refund if you cancel up to 48 hours before the booking.​

Global supply

Get access to our network of 3,700+
airport transfer companies

Lots of options

Choose between different suppliers
and vehicle types

Meet and greet

Let the driver chase your clients
and not the other way around

Fast access

Start booking as soon as you sign up
and get immediate booking confirmation

Commissionable rates

Earn commissions on
every booking you make

24/7 customer service

Contact us anytime with your local
Jayride phone number and email


Join Today to Receive a $30 Credit* on Your First Booking

*Flex Travel Solutions will credit this to your chosen account after your booking has travelled.


Countries worldwide


Airports worldwide


Transport companies


Countries worldwide


Airports worldwide


Transport companies

“We have just signed up to Jayride and have found the portal incredibly easy to use and the after sales service fantastic – very impressed!”
Kate Harris, Owner Operator - House of Travel
“FC Corporate has worked with Jayride for over seven years as our preferred supplier. We value our partnership and their continued commitment and support of our corporate travel network.”
Rachael Thomas, Global PM Flight Centre Travel Group
“My first experience using Jayride was excellent. Easy to use & confirmations followed immediately. The Jayride team have been really amazing to deal with and I’ll definitely be using Jayride and booking heaps.”
Nicky Henden, NZ Travel Brokers

Your Backup Team

Discover our Concierge Service for your Customers Transport Needs

Our Concierge Service is your go-to team for unique itineraries. Get personalized assistance for any special requirements, whether it’s coordinating multi-destination trips, arranging transport to cruise terminals, medical assist, or organizing large group logistics. Get in touch with us and we’ll take it from there.


Point to

Vehicle &
Driver Hire

Cruise & Train


Events &

Making Your Commission Earnings Seamless with Flex Travel Solutions


We’ve partnered with Flex Travel Solutions to make your commission process as straightforward as possible. Sign up to track and access your earnings with ease, and explore the expanded opportunities it can bring to your business.

Still Have Questions?

Explore our FAQs or get in touch with us for assistance

If you need to update a booking for any reason, you need to contact as soon as possible. Contact us here with the booking ID and amendments and we will update the booking for you.

Note: If you need to update a booking with less than 24 hours until travel time, it’s more efficient to contact the transfer company directly with the contact details provided in your booking confirmation and confirm the changes to the booking directly with them.

Travel Agents can earn a commission of up to 10% on every booking made with Jayride, including on all concierge bookings.

For questions on commission payments, please get in touch with Flex Travel Solutions, our third-party front-end commission payment platform, via email:

It’s really easy. Log in to with your agent login details, then simply search and compare thousands of transfer options and choose the one that’s right for your client. When you sign up with, you’ll also receive the Jayride Guide, which has more information and lots of handy hints on how to use the platform.

Plenty! Here are just a couple…

  • A global transfer solution
  • All economy, business and luxury rides
  • All the world’s top ride service brands
  • More options than any other alternative
  • All transport companies vetted with star ratings and reviews
  • 24/7 customer service for agents and their travellers
  • A simple-to-use portal for agents
  • Commissionable rates on every booking
  • Concierge service for bespoke needs
  • Dedicated account managers
  • Customer-centric offering
  • 100% refund on cancellations (up to 24 hours in advance before travel)

Agent Resources

Agent Presentation

Download this presentation to find out more about Jayride and booking rides for your clients.

Help Centre

Find the answers to common Agent questions.

Agent How To Guide

Print this guide and keep it handy for when you need help navigating the agent portal.